Privacy Policy

Online Guitar 4 Kids

Last updated: 01/01/2026

Online Guitar 4 Kids (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our students and their families. This Privacy Policy explains how we collect, use, store, and protect personal information, including information related to online guitar lessons and lesson recordings.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).


1. Who This Policy Applies To

This Privacy Policy applies to:

Parents and legal guardians

Child students enrolled in Online Guitar 4 Kids

Website visitors and enquiry leads

Because our services are designed for children, all enrolments and consents must be provided by a parent or legal guardian.


2. Information We Collect

We may collect the following types of personal information:

Student Information

First name

Age or year level (if provided)

Learning goals and musical interests

Practice preferences and progress notes

Parent / Guardian Information

Name

Email address

Phone number

Consent acknowledgements and signatures

Lesson & Program Information

Lesson attendance records

Teacher notes and progress feedback

Practice checklist data

Enrolment and onboarding form responses

Technical Information

IP address

Date and time of form submissions

Browser and device information (via standard website analytics)


3. Lesson Recordings

Why Lessons Are Recorded

Some lessons may be recorded for:

Student review and practice support

Quality assurance and teacher training

Continuity of learning if a lesson is missed

How Recordings Are Used

Recordings are not shared publicly

Access is limited to:

The student

Parent or guardian

Authorised teaching staff

Storage & Security

Recordings are stored securely using trusted third-party platforms

Access is restricted by login credentials and permissions

Consent

Lesson recordings only occur with explicit parent or guardian consent

Consent is captured via enrolment forms that include:

A consent checkbox

Digital signature

Timestamp and IP address

Parents may withdraw consent at any time by contacting us in writing.


4. How We Use Personal Information

We use personal information to:

Deliver guitar lessons and educational services

Personalise lessons and learning experiences

Communicate with parents and students

Manage enrolments, scheduling, and progress tracking

Meet legal, safety, and child-protection obligations

Improve our programs and teaching quality

We do not sell or rent personal information to third parties.


5. How Information Is Collected

Information is collected when you:

Complete enquiry or enrolment forms

Book lessons or trials

Communicate with us via email, SMS, phone, or website

Participate in online lessons

Submit practice logs or feedback


6. Third-Party Services

We use trusted third-party platforms to operate our services, including:

Online lesson and video platforms

CRM and form software

Secure cloud storage

Email and SMS communication tools

These providers are required to handle information securely and in accordance with privacy laws.


7. Data Storage & Security

We take reasonable steps to protect personal information from:

Loss

Misuse

Unauthorised access

Disclosure or alteration

Security measures include:

Password-protected systems

Limited staff access

Secure platforms and hosting providers


8. Accessing or Updating Information

Parents or guardians may:

Request access to their child’s personal information

Request corrections to inaccurate or outdated information

Request deletion of information where legally permitted

Requests can be made by contacting us using the details below.


9. Marketing Communications

We may send emails or messages related to:

Lessons and enrolments

Program updates

Important service notifications

You may opt out of non-essential communications at any time.


10. Children’s Privacy & Safety

Our programs are designed for children under parental supervision

Direct communication with children occurs only within lesson contexts

Teachers follow child-safe practices and internal policies

Lesson recordings and data are handled with extra care and restrictions


11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Online Guitar 4 Kids
Email: [email protected]
Website: https://onlineguitar4kids.com